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At NURMIS, we are committed to providing high-quality skincare and cosmetic products. Due to the nature of cosmetic and personal care products, we maintain a strict No Return, No Exchange Policy on all purchased items, except in cases where the product received is damaged, defective, expired, or incorrect.
Cosmetic products come into direct contact with skin and cannot be resold once delivered.
Opened or handled products may be exposed to bacteria or contaminants.
Reusing returned cosmetic products may pose health and skin-related risks.
We cannot confirm whether a returned product has been opened, altered, or improperly stored.
Cosmetic formulations can be affected by heat, humidity, and transportation conditions.
Every NURMIS product reaches customers under controlled conditions that cannot be guaranteed after delivery.
A no-return policy helps prevent fraudulent returns and product substitution.
Results may vary based on skin type, lifestyle, and individual expectations.
Individual skin reactions and sensitivities differ from person to person.
Most cosmetic and skincare brands worldwide follow similar policies.
Returned products may have compromised seals or packaging.
Hygiene and consumer safety regulations discourage resale of returned personal care items.
Improper storage after delivery may impact product performance.
Ensuring every customer receives a fresh, unused product is our top priority.
No-return policies help maintain the authenticity and traceability of all products sold.
Skincare products may carry allergens or contaminants after use.
Once products leave our controlled supply chain, their condition cannot be guaranteed.
Returned cosmetic products generally cannot be restocked and often must be discarded.
Reducing return-related losses helps us maintain competitive pricing and product quality.
Customers are encouraged to carefully review ingredients, usage instructions, and product descriptions before purchasing.
Product images are for illustration purposes; slight packaging variations may occur.
Skincare outcomes depend on consistency of use, skin type, age, lifestyle, and environmental factors.
Customers are advised to perform a patch test before full application of any product.
Any returned cosmetic item must be destroyed for safety reasons.
This policy ensures every customer receives a brand-new, untouched NURMIS product.
NURMIS may provide a replacement or refund only in the following circumstances:
Customers must notify NURMIS within 48 hours of delivery by providing:
NURMIS reserves the right to verify claims before approving any replacement or refund. By placing an order with NURMIS, customers acknowledge and agree to this Return, Refund & Exchange Policy.
NURMIS — Luxury Cosmetics Crafted to Perfection.